Sometimes, when you’re experiencing heating and cooling problems, you may not be sure if you should give us a call. You might also be concerned about how much it will cost when you do. You can do several things yourself to help prevent or resolve small issues. Here are some helpful tips to follow before you call:

1. Check your electrical breaker.
2. Check your filter and make sure it’s clean. Dirty filters can cause restricted airflow and cause your unit to freeze up.
3. Check your system’s copper pipes for ice.
4. Check your thermostat to ensure it’s in the proper setting (heat or cool), and see if your fan is set to the on, auto, or off position.
5. Have a blank thermostat? You may need to change the batteries but keep in mind not all thermostats are battery-operated.

Routine filter changes and cleaning will also help keep your equipment working properly. Check out our HVAC Preventive Maintenance Plans to improve efficiency, reduce the need for repairs, and extend the life of your heating and cooling system.

CALL: (502) 203-1884

• If you call outside of normal office hours and are in need of Emergency HVAC Service please leave a message on the Emergency Line. Your voicemail will be forwarded to a service technician and we’ll return your phone call as soon as we can.
• Weekends, Nights, and Holidays, additional service charges will apply.